Customized Training at ERC

Professional Etiquette

This course is designed to help participants gain insight into establishing a professional presence. Participants will learn what “professionalism” is, tips on how to increase their professionalism, and how to make a good first impression. Professionalism is not just about wearing a well-fitted suit, it is your personal style, competence, and expressing yourself effectively.

Key Learning Points:

• Overview of Professionalism
• Establish a Professional Presence
• Communicate Effectively
• Demonstrate “Social Savvy”
• You Are Your Company

Contact Information:
Christine Kutsko, Director of Customized Training
440/947-1286 / ckutsko@ercnet.org