Training & Events at ERC - Training Solutions in Cleveland and Northeast Ohio

ERC hosts open-enrollment Training Courses and Special Events throughout the year. Be sure to sign up for our weekly email newsletter, Quick Hits, to learn about new programs as they’re announced. In addition to our special events, our standard curriculum includes courses in the following areas:

Training for Managers and Supervisors/Supervisory Series

Supervisory Series I -- Today’s supervisors and managers deal with important responsibilities each day—understanding their role in the organization, communicating effectively, managing conflict, leading and working with teams, and employment law to name just a few. A breakdown in communication can cause massive losses to any organization. Through a combination of interpersonal skill-based sessions, this series addresses key areas supervisors and managers face, and how to get beyond them to build more productive and high performing workplaces.Click here for more information
Supervisory Series II – This series, building on the skills learned through ERC’s Supervisory Series I, continues to give answers to the tough issues that supervisors face: leading change, problem solving strategies/conflict management, managing a multi-generational workforce, and performance management. This four week series will give your supervisors the tools they need to be successful in this difficult role. Click here for more information
Communication Skills -- In this highly interactive workshop, individuals will learn how to improve their opportunities for successful relationships by sharing the right information, understanding others and their viewpoints, and creating an atmosphere of mutual respect. The course introduces the concept of how to communicate with credibility and confidence, handle difficult people and how to take positive steps to turning problem relationships around. Individuals who attend this workshop will leave armed with powerful tools, critical for success in today’s workplace. Click here for more information
Can’t find what you need? – Is there a training program you’re looking for but don’t see listed? Please click here and let us know. We’ll help you find the program you need, or, perhaps we’ll get it on our schedule. Be sure you’re signed up for our weekly email newsletter, Quick Hits, which announces each new program that’s scheduled.

Training for HR Professionals/HR University

HR University – HR University is a comprehensive development course for Human Resource professionals. Whether you are new to the HR profession, or have been in the role for some time but with limited formal training, HR University helps you “put it all together.” Consisting of a five-day series, we kick off with a foundational Employment Law course that covers the basics you need to know, including the ADA, the FMLA, Hiring, Terminating, Harassment & Discrimination, and Employee Files. The remaining four sessions then concentrate on the other areas of your role, such as Compensation & Benefits, Staffing & Recruiting, Performance Management, and Employee Relations. ERC and SHRM members receive preferred pricing. Although we accept registrations by the session, the best rates are offered when you register for the series. Click here for a complete HR University description and schedule.
ADA and FMLA Training for HR professionals – A one-day workshop is offered several times each year for HR professionals to learn the basics of the Americans with Disabilities Act, the Family and Medical Leave Act, and how these laws interact with Workers’ Compensation. Click here for more information. This topic is also covered in the Employment Law session of HR University. Click here for complete HR University details.
Performance Management – ERC offers a Performance Management course as part of our popular HR University series. The one-day session is designed for Human Resource professionals to determine the needs of their organization, how to implement a performance management program, how to assess its effectiveness, and how performance management must tie in to the organization’s strategic plans. For information on the HR University series, click here.
Can’t find what you need? – Is there a training program you’re looking for but don’t see listed? Please click here and let us know. We’ll help you find the program you need, or, perhaps we’ll get it on our schedule. Be sure you’re signed up for our weekly email newsletter, Quick Hits, which announces each new program that’s scheduled.

FMLA and ADA Training

FMLA and ADA Training for HR professionals – A one-day workshop is offered several times each year for HR professionals to learn the basics of the Americans with Disabilities Act, the Family and Medical Leave Act, and how these laws interact with Workers’ Compensation. This topic is also covered in the Employment Law session of HR University. Click here for complete HR University details.
ADA and FMLA Training for Supervisors – This topic is covered in the Employment Law for Supervisors class, within Supervisory Series I. Click here for more information
Can’t find what you need? – Is there a training program you’re looking for but don’t see listed? Please click here and let us know. We’ll help you find the program you need, or, perhaps we’ll get it on our schedule. Be sure you’re signed up for our weekly email newsletter, Quick Hits, which announces each new program that’s scheduled.

Business Writing Skills

Business Writing Workshop – Employers commonly cite writing problems among their chief concerns about employee skills. Do your employees need to write with more impact, more efficiency and fewer errors? Are messages clear and concise? Do employees need to adopt better e-mail habits? This highly interactive workshop illuminates primary issues in workplace writing – such as clarity, correctness, organization, tone and persuasion – while providing dozens of tips on realizing key objectives. Click here for more information
Can’t find what you need? – Is there a training program you’re looking for but don’t see listed? Please click here and let us know. We’ll help you find the program you need, or, perhaps we’ll get it on our schedule. Be sure you’re signed up for our weekly email newsletter, Quick Hits, which announces each new program that’s scheduled.

Performance Management

Performance Management for HR professionals – ERC offers a Performance Management course as part of our popular HR University series. The one-day session is designed for Human Resource professionals to determine the needs of their organization, how to implement a performance management program, how to assess its effectiveness, and how performance management must tie in to the organization’s strategic plans. For information on the HR University series, click here.
Performance Management Skills for Managers and Supervisors –

Supervisory Series I -- Today’s supervisors and managers deal with important responsibilities each day—understanding their role in the organization, communicating effectively, managing conflict, leading and working with teams, and employment law to name just a few. A breakdown in communication can cause massive losses to any organization. Through a combination of interpersonal skill-based sessions, this series addresses key areas supervisors and managers face, and how to get beyond them to build more productive and high performing workplaces. Click here for more information
Supervisory Series II – This series, building on the skills learned through ERC’s Supervisory Series I, continues to give answers to the tough issues that supervisors face: leading change, problem solving strategies/conflict management, managing a multi-generational workforce, and performance management. This four week series will give your supervisors the tools they need to be successful in this difficult role. Click here for more information

Can’t find what you need? – Is there a training program you’re looking for but don’t see listed? Please click here and let us know. We’ll help you find the program you need, or, perhaps we’ll get it on our schedule. Be sure you’re signed up for our weekly email newsletter, Quick Hits, which announces each new program that’s scheduled.

Communication Skills

Supervisory Series I -- Today’s supervisors and managers deal with important responsibilities each day—understanding their role in the organization, communicating effectively, managing conflict, leading and working with teams, and employment law to name just a few. A breakdown in communication can cause massive losses to any organization. Through a combination of interpersonal skill-based sessions, this series addresses key areas supervisors and managers face, and how to get beyond them to build more productive and high performing workplaces.Click here for more information
Supervisory Series II – This series, building on the skills learned through ERC’s Supervisory Series I, continues to give answers to the tough issues that supervisors face: leading change, problem solving strategies/conflict management, managing a multi-generational workforce, and performance management. This four week series will give your supervisors the tools they need to be successful in this difficult role. Click here for more information
Business Writing -- Employers commonly cite writing problems among their chief concerns about employee skills. Do your employees need to write with more impact, more efficiency and fewer errors? Are messages clear and concise? Do employees need to adopt better e-mail habits? This highly interactive workshop illuminates primary issues in workplace writing – such as clarity, correctness, organization, tone and persuasion – while providing dozens of tips on realizing key objectives. Click here for more information
Can’t find what you need? – Is there a training program you’re looking for but don’t see listed? Please click here and let us know. We’ll help you find the program you need, or, perhaps we’ll get it on our schedule. Be sure you’re signed up for our weekly email newsletter, Quick Hits, which announces each new program that’s scheduled.

Harassment Awareness and Prevention

Harassment Awareness and Prevention for Managers and Supervisors – Harassment Awareness and Prevention for a supervisory audience is offered as part of our Supervisory Series I. Taught by an attorney, the final day of this five-part series, Employment Law for Supervisors, addresses the supervisors’ role in recognizing and responding to potential harassment issues, documentation basics, and the supervisor’s responsibility to protect your company and its employees.
Harassment Awareness for General Employee Audience – ERC offers Harassment Awareness programs for general audiences of all size, through our custom training group, The Capstone Group at ERC. Contact us to discuss your specific needs and receive a quote.
Can’t find what you need? – Is there a training program you’re looking for but don’t see listed? Please click here and let us know. We’ll help you find the program you need, or, perhaps we’ll get it on our schedule. Be sure you’re signed up for our weekly email newsletter, Quick Hits, which announces each new program that’s scheduled.

Training for Accountants and Finance Professionals