In a stimulating, provocative presentation, ideal for a keynote speech or in a general session or seminar setting, Marvin Montgomery will demonstrate the benefit of preparation and practice. He will also show how to practice properly. Everyone who attends these dynamic presentations will learn to recognize seven qualities of a sales professional. These include being an active listener; efficient; persistent; enthusiastic; honest; sincere; and confident. Participants will also acquire the following 10 tools they can use effectively in any sales situation:

1. Introduction to Professional Selling

2. Greeting and Rapport

3. Determining Customer Needs

4. Presenting Features and Benefits

5. Overcoming Objections

6. Closing the Sale

7. Reaffirming the Sale

8. Introducing “Add-On” Opportunities

9. Turning Over an Account

10. Handling the Difficult Customer

With these 10 tools, participants will:
Improve their basic selling skills
Build self-confidence to meet customers’ needs
Increase sales of their products and services
Improve customer relations
Create repeat business and referrals
Develop and maintain a stable customer base.

To schedule Marvin Montgomery to present at your next Sales or Customer Service meeting, contact Chris Kutsko at 440/947-1286 or via email at ckutsko@ercnet.org.

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