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Jacqueline Mueckenheim is the owner, senior development trainer and organizational development consultant of North Coast IT Group in Bay Village. Jacqueline develops and delivers custom training and development programs in: professional and technical communication, leadership and management development, navigating change, talent management, teambuilding, and customer/client/guest service. She also designs and facilitates open enrollment professional workshops for Cleveland State University. Read Full Bio...
Contact Chris Kutsko at 440/947-1286 or email ckutsko@ercnet.org.
How to impress, inspire, and influence customers to improve loyalty and word-of-mouth business development.
How to have less conflict, less stress, and better professional (and personal) relationships.
How to communicate, interact, and achieve positive results with co-workers, colleagues, and clients.
How to write high-impact communication in today’s fast-paced business environments.
How to draft, review, revise, and proofread high-impact written communication.
How to unravel the rules of English grammar and become your own “grammar guru”.
How to effectively, efficiently and "excellently" transition from direct report to supervisor.
