ERC is Ohio's Leading HR organization. Thousands of companies use ERC to access HR information, expertise and cost savings.
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Susan Pyles has a diverse background that includes 20 years of business experience in retail, banking, academia and consulting, where she served in leadership roles in sales and service, communications, and talent management. Susan was an integral part of the award-winning, nationally acclaimed training department of Ohio Savings/AmTrust Bank.
Read Susan's Full Bio...
Contact Chris Kutsko at 440/947-1286 or email ckutsko@ercnet.org.
Zeros in on how to position employees to be key contributors; how to prevent performance problems; and how to stretch employees in ways that benefit them, their manager, and the company.
This topic reveals what research and survey results are telling us about ‘employees these days’ and their level of engagement. It explains why it’s important, how and why to measure it, and how to positively impact it. You’ll learn quick fixes and long-term strategies.
Learn how to maximize HR’s value and contributions to business goals and objectives by measuring the impact of HR programs.
Learn about popular leadership theories and concepts, effective strategies that anyone can use and isolating behaviors that get results.
