Chris Powers

They're Only the Customer!
The Ins and Outs of Creating Customer Loyalty
Discover the evolution of the Customer Service Industry as it relates to today’s world. Learning to build strong internal communication links on the inside, in order to improve our external customer relationships. Identify the “moments of truth” that occur in every organization on any day of the week. Find ways to turn dissatisfied customers into loyal, lifelong cheerleaders and valued partners.

The Time of Your Life
Connecting our core values to the way we spend our time!
Identifying the misplaced priorities that cost us time, challenge our relationships, threaten our stability and create missed deadlines. Become familiar with the time wasters and the time savers. We all have the same amount of time but why do some people do more than others? Creating action plans to help manage the only time we’ve got.

The Challenge of These Changing Times: "A Submariner's Tale"
We can’t move by just standing still. No one likes change, unless it is self-induced! Learn how the “Silent Service” changed following the Cold War. Learn to apply the old standard lessons to the pressures facing today’s organizations. This presentation will demonstrate the importance of teaching old dogs, new tricks!

“Conflict – The Inevitable Enemy”
Strategies for Resolving Workplace Conflict
Few things cause as much stress as resolving conflict between individuals we work with and share space with. Even with the best intentions, you may have different opinions and varying viewpoints from others. This session provides you the tools for conflict resolution where everyone can be a winner!

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