Topics
Becoming a Great Workplace
Attracting and Retaining Top Talent
Sales & Customer Service
Strategic Planning
Becoming a Great Workplace
• Benchmarking Great Workplaces: Innovative Ideas that Work for Top Rated Workplaces
• "Conflict - The Inevitable Enemy" -- Strategies for Resolving Workplace Conflict
• Great Workplace Success Stories
• Redefining a “Great Workplace”
• Show Me the (fill-in-the-blank) !
• Straight Talk About Great Workplaces
• Teamwork: 7 Steps to Destroying Teams
Attracting and Retaining Top Talent
• Attracting Great Talent Through Your Company’s Website
• Attracting Top Talent by Being a Strategic Recruiter
• Building a Business Case for HR: How you can impact the Bottom-Line
• Can Companies Attract Top Talent by Being Average? (Get Intentional!)
• Got Recognition?
• Harvest Your Internal Talent
• “My Dog Died. I need some time off”
• Practical Tips to Retain Top Talent: Acceptance, Assimilation and Advancement
• Quantum Leaps in HR Effectiveness
• Why are They so Weird: A Look at the Generation Gap in the
Workplace
Sales & Customer Service
• Are You Practicing on Your Customers? Professional Selling Skills
• Customer Service: The Unexpected Extras that Make the Difference
• Customers: Where did they go? How do we get them back?
• Knock 'Em Dead
- How to be an Effective Public Speaker
• Networking: How to Work a Room
• Sales Management Training
• Teaching the Skill of Preparation and Practice: Train the Trainer
• They're Only the Customer! The Ins and Outs of Creating Customer Loyalty
Strategic Planning
• Achieve Greater Success by Letting Go
• Green Rabbits and Coloring Outside the Lines
• How to get and keep the best employees – It’s a generational thing
• Leadership...Demystified
• Managing the Message: Crisis Communications & Media Relations for Business & Industry
• Managing the Message: Media Training Boot Camp (AKA Charm School)
• Media Relations: Tips, Tools & Tactics
• Succession Planning: The Key to Retaining Top Talent
• The Challenge of These Changing Times: "A Submariner's Tale"
• The Time of Your Life: Connecting Our Core Values to the Way We Spend Our Time
• Time Management
• “What To Do If Mike Wallace Shows Up Unannounced” (How the Media Manipulates the News)
• Workforce Planning
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