What is The Capstone Group at ERC?

The Capstone Group is the full-service training and development arm of ERC that specializes in providing workers at all levels with new skills and strategies that will enable a company to meet its challenges and accomplish its objectives well into the twenty-first century.  Prior to 2005, The Capstone Group was an independent firm owned by Chris Kutsko and Tony Tomanek.  Chris and Tony joined ERC in 2005 and brought with them all the resources and training expertise that earned the Capstone Group the reputation as the number one training and development firm in Northeast Ohio.

Key Capstone Group at ERC Training Consultant's Include:

Tony Tomanek
Marvin Montgomery
Tom Tomasula
Chris L. Powers

What makes the Capstone Group at ERC unique?

Capstone employs a "whole system" method to approaching workplace change that strikes a balance in all elements of the organization. Capstone's multi-dimensional approach considers the needs of the:

Capstone believes that no one learns anything when their eyes are glazed over with boredom. All of Capstone's sessions stimulate people by engaging them in lively, interactive games that enlarge their capacity for thinking and responding. It doesn't matter what it takes - blocks, puzzles, Legos, Tinker Toys or paper airplanes - participants actually get to participate. But its not just about fun - just for the sake of having a good time (at least, not on the job). Each session challenges participants to take a fresh look at old patterns of thinking and working and apply new learnings to the participants' day-to-day worklife.

What services are offered through Capstone?

• Training Delivery
• Custom Course Development (click for more info)
• Instructional System Designers
• Training Evaluation & Measurement
• Professional Development for Internal Trainers
• Training Needs Assessments
• Train-the-Trainer

What courses are offered through Capstone?

• Behavioral Interviewing
• Communication Skills
• Conflict Resolution
• Coaching
• Customer Service
• Dealing with Difficult People
• Decision Making
• Diversity Awareness
• Effective Business Writing: Why Clarity is King
• Effective Email: Using a Power Tool to Your Advantage
• Effective Meetings
• Employee Empowerment
• Finance for Non-Finance Professionals
• Front-Line Supervision
• Hiring & Retaining Top Talent
• Leadership Development
• Performance Management
• Positive Attitudes
• Presentation Skills
• Professional Ettiquette
• Recruiting Skills Training
• Selling Skills
• Sexual Harassment
• Stress Management
• Successful Business Writing: Tips, Trends, and Timeless Principles
• Team Building
• Valuing Others

If you don't see what you're looking for, please ask us.
For more information, please call 440/947-1286 or email ckutsko@ercnet.org.