ERC Training | Change Management

Change Management

More Information

For more information on bringing this course to your organization, contact Chris Kutsko at:
440/947-1286 or ckutsko@ercnet.org.

The ability to manage change allows employees to strengthen interpersonal relationships, manage stress and handle fast-changing workplace conditions.

Participants will learn strategies for helping themselves, as well as others, through change. They will acquire the confidence and skills needed to face change and welcome it as an opportunity to respond appropriately and to stay the course.

Some of these measures include taking the appropriate actions in response to change; overcoming counterproductive reactions; evaluating change from the perspective of the change initiatives and determining appropriate behaviors to increase worker effectiveness. 

When employees can adapt quickly, the entire organization can respond better, experience less stress, remain flexible, and improve their ability to answer the demands of an increasingly challenging marketplace.

Key Learning Points

  • Reactions to change
  • Exploring the dynamics of change
  • Response to change
  • Phases of change
  • Characteristics and actions
  • Helping yourself and others
  • Model for leading change
  • Introducing, leading, and sustaining commitment