ERC Training | Communication Skills

Communication Skills

More Information

For more information on bringing this course to your organization, contact Chris Kutsko at:
440/947-1286 or ckutsko@ercnet.org.

Develop and enhance your communication skills using listening techniques, conversation and nonverbal strategies.

This workshop concentrates on how to become a more effective communicator, manage information among peers, and improve skills for dealing with others. Attendees will gain insight into their own social style and techniques for adapting to the styles of others.

Key Learning Points

  • Take charge of your communication
  • Identify and understand social styles
  • Develop rapport with others
  • Practice listening strategies
  • Understand verbal vs. non-verbal communication
  • Give and receive feedback