ERC is Ohio's Leading HR organization. Thousands of companies use ERC to access HR information, expertise and cost savings.
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ERC has a variety of Customer Service training options to meet your needs.
This series is designed for anyone in a customer service role, and provides skills for working through common customer service scenarios.
This highly engaging workshop will provide participants with a foundation of customer service skills.
This course is designed to help employees understand the importance of their internal customer, specifically those who interact with others inside the organization.
