ERC Training | Negotiation Skills

Negotation Skills

More Information

For more information on bringing this course to your organization, contact Chris Kutsko at:
440/947-1286 or ckutsko@ercnet.org.

Strong negotiation skills help you reach and exceed your own objectives, while bringing mutual satisfaction to all parties.

Participants will examine and discuss fundamental principles of negotiating. They will recognize the impact of communication skills to influence and persuade others as well as develop a negotiating style. The program includes a simulated negotiation in which participants practice their skills, and create a plan for applying these skills in the workplace.

Key Learning Points

  • Recognize and define requirements for effective negotiating
  • Know what behavior to adapt at each stage of the negotiation
  • Select appropriate tactics based on strategy and desired outcomes
  • Apply the principles of persuasion to any negotiation situation
  • Effectively negotiate face-to-face or on the phone
  • Recognize and counter the most common negotiating ploys
  • Develop an effective plan and strategy for any negotiation