Course Offerings

HR University
HR University is a comprehensive professional development program for human resources practitioners at all levels. The three-tiered program offers exposure to a variety of core competencies and skill enhancements for generalists, PHR/SPHR-certified practitioners and executive-level participants.

Generalist Track
HR University's Generalist Track is designed for practitioners working in a generalist capacity whose primary job responsibility is the human resource function. The Generalist Track is ideal for those who are new to the human resources field and are interested in increasing their knowledge and skill sets. These programs are excellent primers for the HR University Advanced Track and also provide a valuable "refresher" for those who are more experienced, but have received limited formal training, or are looking for an update within a specific topic area.

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Advanced Track
The HR University Advanced Track is targeted toward experienced practitioners who have received previous formal training in human resources and have been working in the industry for a number of years. Topics covered in the Advanced Track are designed to provide an overview of issues that go beyond the core everyday practices of HR, but are nonetheless key to the success of any advanced HR function. Emphasis will be placed throughout the series on the bottom-line, financial impact of HR's role within the organization. In order to establish a general awareness of financial principles, the series begins with a course in finance for HR professionals. This initial program will lay a valuable foundation for many of the topics covered in subsequent sessions.

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Situational Leadership II®
ERC is proud to offer Situational Leadership II®, a prestigous certification received through The Ken Blanchard Companies®.This course is designed to help participants gain insight into their own leadership style and the leadership style of others, and should be attended by anyone who is responsible for supervising the work of others, and/or for giving directions to, coaching, providing feedback, or delegating to direct reports.

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Supervisory Series I
Today's supervisors and managers deal with these important responsibilities each day. A breakdown in any one of them could cause massive losses to any organization. Through a combination of half-day Interpersonal Skill sessions and a full day Employment Law overview, ERC's Supervisory Training Series addresses key areas supervisors and managers face, and how to get beyond them to build more safe, productive, and quality-focused teams.

This series is an ideal way to transition employees who may be new to a supervisory role, as well as those who may have significant experience but no formal training, are struggling or just need a little refresher.

Click here for more information or to register for our AM class
Click here for more information or to register for our PM class

Supervisory Series II
ERC is pleased to announce our Supervisory Training Series II, which goes beyond the basics and focuses on higher level skills that can propel supervisors to the next level, and positively impact your bottom line. The series is ideal for supervisors who are experienced in their roles and have demonstrated aptitude with their core responsibilities, but require further training to reach their full potential.

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Litigation Prevention Workshop
...a one-day workshop designed to keep employers out of court! This popular program sells out every year and will be held twice in 2007. Topics this year include ADA, FMLA, Discrimination & Harassment, employee files, and a wage/hour update.

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World Class Customer Service
This highly engaging workshop will provide participants a foundation of necessary skills for working toward a world-class environment for your customers. Participants will gain a better understanding of the importance of focusing on the customer, see how internal customer focus is linked to external customer satisfaction, and identify ways to turn dissatisfied customers into loyal buyers.

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Sales Boot Camp with Marvin Montgomery
ERC is proud to announce our Sales Boot Camp with Marvin Montgomery…A one-day, interactive training session containing lecture and practice sure to provide helpful insight and motivation for your sales professionals.

Facilitator Marvin Montgomery is recognized as one of the area’s top sales and customer service trainers. He has assisted hundreds of organizations and sales professionals over the course of a 25-year sales career. He has earned widespread national recognition and praise due to his informative, practical and stimulating programs that reflect his basic philosophy: preparation and practice are the keys to sales success.

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Great Workplace Conference
The Great Workplace Conference will challenge attendees to think differently about the workplace. This workshop is for businesses that want to stay competitive and are concerned about keeping business and employees local. Attendees will learn inspirational, tactical and practical solutions to building and maintaining a Great Workplace.

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Behavioral Interviewing Workshop
This course provides participants with behavioral interviewing techniques and questions to help organizations hire top talent. Participants will learn the importance of proper preparation for an interview, understand and practice the four interview phases of a behavioral interview, discover the best techniques to select employees, and review legal and illegal interview questions.

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Breakfast for the Brain
Introducing a new program for Northeast Ohio organizations in 2007 - ERC’s Breakfast for the Brain will feature local experts providing 90-minute business workshops. We’ll deliver food for your brain, food for your tummy and an opportunity for networking with your peers! Best of all, there is no cost to attend!

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Writing with Clarity & Confidence
Help yourself and your employees write more clearly, concisely, correctly, and comfortably. This highly interactive two-day series emphasizes chief objectives in written communication such as clarity, organization, and tone and provides dozens of pointers on avoiding common errors.

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Financial Decision Making Workshop
This course provides non-financial professionals with a foundation to understand financial principles, terminology, ratios, and financial statements in order to:

• Interpret and analyze an organization’s three major financial statements
• Create a departmental budget
• Identify projects to positively impact a company’s net income
• Develop metrics to measure the financial impact of projects
• Present a financial business case to their executives

Click here to be added to our Financial Decision Making Workshop

Recruiting Boot Camp
This course is ideal for all Recruiting & HR Professionals who want to be more effective at attracting, selecting and keeping top performers. Participants will learn specific skills like:

• Building hiring manager partnerships,
• Writing effective advertisement and job descriptions,
• Interview scripts,
• After acceptance responsibilities and more.

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ERC HR Peer Groups
ERC members are invited to participate in HR Peer Discussion Groups - a forum designed to support members in getting connected with other members. The 2006 Discussion Groups include five locations – Downtown Cleveland, Mentor, Twinsburg, Independence, and Akron. Groups include 14 HR professionals from ERC member companies, who come together on a monthly basis to network and share ideas. Each meeting involves open discussion on a topic(s) of the group’s choosing, and is facilitated by a regular group member. ERC requests that participants hold HR positions within their organizations, and we are unable to accept registrations from provider companies. Groups will represent a mix of experience levels and different industries – no parameters will be placed on participants’ qualifications or professional experience.

Click here to be added to our HR Peer Group Contact List.

ERC Recruiting Peer Group
The recruiting peer group will focus on discussing recruiting initiatives, challenges, and priorities that organizations encounter and the strategic, actionable recommendations to successfully achieve the primary goal of this group: to help organization more effectively and efficiently Attract, Select, and Keep top performers.

Click here to be added to our Recruiting Peer Group Contact List.

ERC Compensation Peer Group
ERC has created a forum for total rewards professionals to network, share ideas and questions around the topic of compensation.  Individuals who are responsible for total rewards strategy, base compensation system development, pay administration, incentive plan design & maintenance, sales compensation, etc., please sign up for this unique opportunity. 

Click here to be added to our Compensation Peer Group Contact List.

Breakfast for the Brain

"Every session contains some information of value that can be taken back to the workplace and used effectively!"
-'05 HRU Participant

HRU Advanced Track Graduates

"The professional sales skills course was more beneficial than I could have ever imagined."
-Unicare Corp.

ERC Member Orientation

"I feel that every company that has front line leaders should invest in these sessions!"
-'05 Supervisory Series Participant

Supervisory Series

"Great course designed for non-finance professionals to understand how company financials work and how employees contribute to the bottom line."
-Finance Series Participant

"I wish all seminars could be as informational, user friendly and entertaining. Great Presenters!"
-JRB Co. Inc.