Course Offerings
HR University
Click for course descriptions
ERC’s HR University enters it’s ninth year with a new format and additional sessions. Courses included within the HR University program offer developmental opportunities for HR Professionals at all levels. Participants represent a mix of industry and experience levels. In addition to classroom instruction, sessions include a significant amount of class discussion and peer-to-peer learning opportunities.
Flexible enrollment programs are designed to accommodate the needs of both individuals and their organizations. Although there are no pre-requisites for any HR University session, a Core Curriculum is recommended for new HR professionals, or those who have received limited formal HR training. Electives are offered for professionals to tailor their learning to match their individual development needs.
HR University instructors are widely respected as some of the most talented instructors in the Human Resources and Professional Development fields in Northeast Ohio.
Special savings are offered to organizations or individuals registering for multiple sessions at one time (this can also include multiple participants from one organization.)
- One to three sessions: Full session price as listed
- Four or five sessions: Save 20% off total bill
- Six to eight sessions: Save 25% off total bill
- Nine to twelve sessions: Save 30% off total bill
Core Curriculum Programs:
Register for all Core Curriculum sessions for just $800 members ($880 non-members)
Foundations in Employment Law
February 20th*, 9:00 a.m. – 4:00 p.m., $200 ($220 Non member) - Register
*As Employment Law sets an important foundation for the overall HR body of knowledge, a make up date for participants who miss the February session will be offered October 22nd
Total Rewards Module One: Compensation & Benefits Overview
March 26th, 9:00 a.m. – 4:00 p.m., $200 ($220 Non member) - Register
Employee Staffing & Retention
April 23rd, 9:00 a.m. – 4:00 p.m., $200 ($220 Non member) - Register
Performance Management, Training & OD
June 4th, 9:00 a.m. – 4:00 p.m., $200 ($220 Non member) - Register
New! Leadership Skills for HR Professionals
September 3rd, 9:00 a.m. – 4:00 p.m., $200 ($220 Non member) - Register
Elective Programs Include:
Total Rewards Module Two: Compensation Strategy
May 7th, 9:00 a.m. – 4:00 p.m., $200 ($220 Non member) - Register
Finance & Accounting for HR Professionals
June 18th, 9:00 a.m. – 4:00 p.m., $200 ($220 Non member) - Register
Strategic Recruitment Practices
July 15th, 9:00 a.m. – 4:00 p.m., $200 ($220 Non member) - Register
New! Global HR Module One: Sending Domestic Employees to Work Abroad
October 1st, 9:00 a.m. – 12:00 p.m., $85 ($105 Non member) - Register
Increasing HR Effectiveness
November 12th, 9:00 a.m. – 4:00 p.m., $200 ($220 Non member) - Register
New! Global HR Module Two: Hiring Foreign Employees to Work in the US
December 9th, 9:00 a.m. – 12:00 p.m., $85 ($105 Non member) - Register
Front Line Leadership
Today’s work environment demands highly skilled frontline supervisors different from the command-and-control leaders of the past. People are not interested in working for someone who just gives orders daily and conducts evaluations annually. Today’s employees are looking for leaders who develop, support and coach them and keep them engaged.
In this series, participants learn the managerial and interpersonal skills necessary to handle all leadership interactions—including those that are emotionally charged—along with the ability to apply both of these skill sets in any leadership setting or interaction. Frontline Leadership focuses on execution and results. Over the program’s series, participants implement the skills, tools and templates that are required for success: their own and their team’s.
Sessions include:
- Frontline Leadership: A New Role
- Communicating as a Leader
- Conflict: Strategies for Success
- Leadership, Teams, and Teamwork
- Employment Law for Supervisors
Click here for more information or to register
World Class Customer Service
This highly engaging workshop will provide participants a foundation of necessary skills for working toward a world-class environment for your customers. Participants will gain a better understanding of the importance of focusing on the customer, see how internal customer focus is linked to external customer satisfaction, and identify ways to turn dissatisfied customers into loyal buyers.
Click here for more information or to register
Smart Selling with Marvin Montgomery
The sales profession demands a significant level of skill and motivation from those in the field: The ability to identify and cultivate real relationships with decision makers, the know-how to sell value over price, and the assertiveness to ask for business. Sales professionals who perform successfully in these areas achieve great success, while maximizing opportunities and realizing little wasted time and effort. Join Marvin Montgomery for a one-day workshop for sales professionals which will change the way you sell. Topics covered will include:
- Relationship building with real prospects
- Consultative selling – Asking the right questions
- Closing the sale
- Time and territory management
Click here for more information or to register
Great Workplace Conference
You have heard organizations call themselves a Great Workplace, but what does
that really mean? You know that becoming a Great Workplace is imperative to
attracting top employers, but how
do you do it? Do you have the support internally to become a Great Workplace?
Click here for more information or to register
Breakfast for the Brain
ERC’s Breakfast for the Brain will features local experts providing 90-minute business workshops. We’ll deliver food for your brain, food for your tummy and an opportunity for networking with your peers! Best of all, there is no cost to attend!
Click here for more information or to register
Writing in the Workplace: Keys to Competence
This highly interactive workshop emphasizes primary objectives in workplace
writing – such as clarity, correctness, organization, tone and persuasion – and provides dozens of tips on realizing those objectives.
Click here for more information or to register
Recruiting Boot Camp
This course is ideal for all Recruiting & HR Professionals who want to be more effective at attracting, selecting and keeping top performers. Participants will learn specific skills like:
- Building hiring manager partnerships,
- Writing effective advertisement and job descriptions,
- Interview scripts,
- After acceptance responsibilities and more.
Click here for more information or to register
Retention Made Simple
One of the biggest challenges organizations face today is their ability to attract and retain top performing employees. Does this sound familiar? Do you sometimes wonder what these employees value most…what causes them to stay?
Join us as we explore various “paths to retention” including on-boarding, employee engagement, anniversary interviews, skill and career development, learning opportunities and challenging work, career paths and succession planning. Specifically, we will discuss why employees stay, why they leave, and practical things you can do to keep them happy, productive, and employed by your company.
Click here for more information or to register
Time & Priority Management
Time refuses to be managed. You need to learn to manage yourself and your surroundings instead. Time Management is more than just getting organized. In this half-day workshop, facilitator Susan Pyles will discuss tools, tips and tricks for managing time.
Click here for more information or to register
|
